Strengthening our client's digital maturity and capability to support the collaboration of their people.
A large superannuation finance company required a new IT solution for their Intranet and Records management functions.
People Prism was engaged to ensure the new solution was productive, sustainable, and met our client’s goals of technological ROI.
Our client was using an aging Intranet and Document Management System that had limited functionality and support and was expensive to run and maintain.
End-users and customers across the firm were directly engaging with external third-party solution providers to implement and retrofit technology in their existing environment in an ad-hoc and siloed manner leading to significant costs and low levels of satisfaction.
People Prism conducted strategic change activities leading up to the implementation of Microsoft 365 as a chosen platform.
Once this solution was confirmed, we conducted a thorough analysis of the organisation and held discussions with stakeholders to recommend a change approach that was fit-for-purpose, affordable and proven within the finance space as best practice.
Our experts provided consultancy support that was collaborative and independent. We led our client on a transformation journey through conducting extensive research to develop a change approach focussed on ROI, as well as people satisfaction and provided recommendations that could be repeated in future for similar programs.
We developed numerous artefacts including an evaluation matrix, technology principles, cost guidelines and best practice research for the firm to use again in the future.
The council endorsed People Prism's recommendations, including the overall scope of the solutions balanced with a plan for ROI at pace - and commenced the process of adopting Microsoft 365.