Our Case Studies

A large bank engaged People Prism to conduct an enterprise-wide governance review from a change perspective due to compliance changes initiated by the Singapore government.

The bank had expressed concerns over gaps in the organisation that may lead to fines for non-compliance by the Monetary Authority of Singapore (MAS), thereby impacting the reputation of the bank..

The bank also had executives that would potentially be personally liable for any compliance gaps.

People Prism conducted the change strategy and execution over several months.

Our work included extensive stakeholder engagement, impact assessments, and drafting a holistic change framework and associated templates. We conducted change management workshops and instilled key programs such as regulatory training and stakeholder engagement around the new processes.

We led the creation of a Change Strategy and Communication Plan for the business within the international program. We also created several Stakeholder Forums and visual dashboards to track and monitor the heat levels on each of the various streams to enable effective governance and reporting to the leadership team.

This project successfully rolled out several compliance and system changes within the bank achieving the required level of compliance to MAS with minimum disruption to BAU and customer base and ensuring that the reputation of the bank was intact.